Frequently Asked Questions

How long is your Rental Period?

- Our rental period is 2-3 days.

Do I have to clean the dishes?

No, the clean up is on us at no extra charge! We wash the dishes before and after the rental.

Do you have a rental minimum?

Yes, our rental minimum is $50. To reserve your rentals, a non-refundable deposit is required to secure them and the invoice must be paid in full at least 3 days prior to the event date.

Do you offer Set-up and Take-down?

Yes, we charge $40 per half hour, per person.

Do you deliver / pick-up your rental items?

Yes, we deliver and/or pick-up within the Greater Toronto Area. Our delivery/pick-up fee is $1.50 per km from our warehouse to the delivery/pick-up location ($50 minimum). 

The delivery fee is waived on all orders of $1000 or more.

What happens if something breaks?

Due to the nature of our business, we understand things could break, you will be charged a replacement  fee. The replacement value will be determined by age, condition, and rarity.

How can I reserve my items for my event?

We require a 50% deposit to reserve your rental items for your chosen event date. The date and rental items are not reserved until the deposit has been received and the signed rental agreement is submitted to Roselle & Co. The full invoice must be paid in full 3 business days prior to your rental date.

Can I come and choose which items to rent?

Yes, our Showroom is located in Scarborough, Ontario and you can schedule an appointment to view our inventory. OR you can tell us your colour scheme and we will make sure to pick out the best pieces for you.